Returns Policy

At FunCoinSaver, we are committed to providing you with high-quality products and a hassle-free shopping experience. If you’re not fully satisfied with your purchase, we are here to help.

Return Window

We offer a 30-day return window for most items. This means you have 30 days from the date of delivery to return your products for a refund or exchange. Our goal is to ensure that you’re happy with your purchase, and we will do our best to resolve any issues promptly.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

  • The item must be in its original condition, unused, and in its original packaging (if applicable).
  • If you received a damaged or defective product, please notify us immediately.
  • You must provide a proof of purchase, such as an order confirmation or receipt.

Non-Returnable Items

Some items cannot be returned for hygiene and safety reasons, such as:

  • Personalized products (e.g., customized piggy banks)
  • Opened or used wallets or purses due to hygiene reasons.

If you have any questions about whether an item is eligible for return, please contact us at [email protected].

Return Process

To initiate a return, please follow these simple steps:

  1. Contact Us: Send us an email at [email protected] with your order number and a brief explanation of why you wish to return the product.
  2. Return Authorization: Once we receive your email, we will issue a Return Authorization (RA) and provide you with detailed instructions on how to send back the item.
  3. Shipping Back: Please pack the item securely and send it back to us using a traceable shipping method. You are responsible for the return shipping costs unless the item is damaged or defective.
  4. Refund/Exchange: Once we receive your returned item, we will process your refund to your original method of payment or issue an exchange, depending on your preference.

Refunds

Refunds will be processed once the return is received and inspected. Please allow up to 7-10 business days for the refund to reflect in your account. Shipping fees are non-refundable, and the cost of return shipping will be deducted from your refund if applicable.